Overloaded is No Joke!

Data concept: Head With Gears and Information Overload on keyboard

I love facts. Here are some of my favorites from Basex, a research firm focusing on issues companies face as they navigate our information overloaded world.

According to Basex, information has become the great leveler of society and business. In 2010, Information Overload cost the U.S. economy almost one trillion dollars!

  • A minimum of 28 billion hours are lost each year to IO in the United States.

  • Reading and processing just 100 email messages can occupy over half of a worker's day!

  • It takes five minutes to get back on track after a 30-second interruption.

  • For every 100 people who are unnecessarily copied on an email, eight hours are lost. Do the math.

  • 58% of government workers spend half of the workday filing, deleting or sorting information at a cost of almost $31 billion dollars annually.

  • 66% of workers feel they don't have enough time to get all of their work done (I think this is probably very conservative!)

  • 94% of those surveyed at some point felt overwhelmed by information to the point of incapacitation.

  • Information Overload has caused people to lose their ability to manage thoughts and ideas, contemplate and even reason and think. (I always say that thinking is a lost art form.)

And this is just for starters!

I think you get the idea.

The good news is that there are solutions and ways of slowly but surely attacking the problem. The first step is recognizing that this is potentially a problem for you personally and your company/work environment professionally. The second and maybe even more difficult step is asking for help.

Do what you can to have a productive day! And get in touch with me at nancy@nancysnell.com if you want to have a conversation.

Warmly,

Coach Nancy

It's called a Brain Dump, and It Works Every Time!

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I always do a brain dump when I am feeling overwhelmed with a project, or there are too many ideas or commitments in my head. The reality is that it doesn't take as long as I tell myself it will take, and in fact, it saves time and lots of unnecessary anxiety. I was working with a client yesterday. She is a VP of Sales and Marketing for a prestigious television station. She was feeling overwhelmed. She was getting ready to go on vacation and had much to tie up and plan before she left; both personally and professionally.

We talked strategy and specifics, and I still sensed that she was not getting the relief she needed. I asked her how she was feeling at that point in the conversation. She said "still very overwhelmed and anxious. Can't see or imagine how I am going to get everything done."

Bingo! Brain dump time! Works every time.

I had her get out a piece of paper and pen, and write down everything that was spinning around in her head. In no particular order. Just pen to paper. (Yes. The old fashioned simple things still work great.)

Here is what happened: She got immediate relief and actually said "This isn't as bad as I thought."

She suddenly felt in control as the moving pieces stopped moving in her head. She had had so much going on in there and was working hard to keep track of it all. She even planned to write it down but didn't have time! Thought it would take too long. By writing it down and looking at it, her mind could no longer make it worse than it was (reality) .

Here are a few steps to take when you feel overwhelmed and stopped or have no idea where to start:

  1. Grab a piece of paper and pen. Or could even be "Evernote" or whatever electronic device you use. I personally like the pen to paper approach. Why? Because it is a fact that when we write, we are more engaged with the material.

  2. Start writing everything buzzing around in there... in no particular order! Get it all in one place.

  3. Then, organize the list a bit. Look at MUST-DO's, etc.

  4. Review the list. Does it really all need to be done? Are there things you can skip for now?

  5. Get out your calendar and make decisions about when you will do what.

Try it sometime. It really works. You might be pleasantly surprised by the result.

Have a productive, brain dump-kinda day!

Coach Nancy

DONE!

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It is all about DONE! Why? DONE feels great, especially today when so many of us are living with loose ends all of the time... clamoring for that feeling of accomplishment.

I routinely tell my clients (often perfectionists who struggle with this) that DONE IS BETTER THAN PERFECT. This strategy actually works!

Especially in our world today where the tsunami is so ever present, most of us never feel a sense of complete or done. There is seemingly no way to stay on top of it all.

One strategy that works every single time is breaking things down into baby steps. After all... If I am having trouble getting it done, the first step is probably too big. I may not even know where to start.

Once I stop and think - and think through - I can see my way to DONE. It is about identifying the first step I literally have to take and then deciding when I am going to take it by looking at my calendar and evaluating possible options.

The reason it is such an issue today is because we live in a world of information overload, choices and interruptions.

Here are my strategies:

  • Start small, but start. Simple but not always easy for those of us inundated with too much to do.

  • STOP, PAUSE and THINK about the first step you have to take.

  • Recognize that DONE is better than perfect.

Have a DONE day!

Coach Nancy

If you are serious about improving productivity, shoot me an email at nancy@nancysnell.com.

Influencer Series: Alyssa Gelbard

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Alyssa Gelbard is a leading career consultant/personal branding expert, and also the Founder and President of Resume Strategists, a career consulting firm that is so much more than just resumes. RS helps clients take the next steps in their careers by providing the tools and guidance on how to present themselves as ideal candidates for the positions they seek. Alyssa’s personalized, strategic approach has enabled clients to confidently market themselves in an increasingly competitive job environment for over 14 years. She has a background in strategic marketing, branding and communications and has held senior positions in the for-profit and not-for-profit sectors, including technology consulting, research/higher education and sports marketing. You can learn more about Alyssa here and get in touch with her by email at agelbard@resumestrategists.com.

The Distracted Executive: What would you say is your biggest distraction when you are working these days?

Alyssa Gelbard: Like many people, I receive a large volume of emails every day. I make an effort not to constantly check email and interrupt what I’m doing. I have developed the self control to wait and read/respond at a designated time so I don’t take the focus away from the task at hand. It’s a challenge to do this (I’m a supreme multi-tasker), especially if I see an email that I’ve been anticipating… but it has helped me to stay focused.

TDE: What has become your greatest challenge around managing time? Or even better, what do you notice as far as your clients' challenges around managing time these days?

AG: My schedule is jammed-packed every day. If I do spend more time than anticipated on something, I try to figure out why it happened so in the future, I can allot more time for it or adjust my process so I can be more efficient.

The greatest time-challenge our clients face is effectively managing the time required for a strong job search. I advise them to create short, weekly lists with realistic and achievable tasks (vs. one long list with vague time frames). If a seemingly overwhelming to-do list is broken down into doable chunks with reasonable time requirements, then clients are more likely to accomplish the important things that are essential for their job search.

TDE: What is your very best practice for being as efficient as you are?

AG: In addition to the obvious to-do lists, I live by my calendar and schedule all important deadline-driven things in it… and each item has a pop-up reminder, which I don’t close until the task is complete.

TDE: Everything seems important or urgent these days. How do you efficiently navigate your to-do list without hindering your success?

AG: I actually have two primary to-do lists – one is for client work and one is for running/growing the business. Client work always comes first because without clients, there is no Resume Strategists. Both lists have a priority section for what really needs to get done today. I also go over each list at the end of every day because priorities change and I need to make sure that my lists reflect that.

TDE: You manage people and work with some people who are all over the place. How do you deal with someone who is very distracted and not giving you what you need in a timely manner?

AG: If someone on my team is not meeting a deadline and seems distracted, I check in to make sure that both the task and the priority are clear. If that person has a lot on their plate, clarifying priorities and task strategies can be immensely helpful. Sometimes, if I think there might be something else going on, I take a moment to talk to them to find out what’s happening in their life. It’s easy to forget we are people with complicated lives and there might be something going on that’s causing a distraction. Just talking about it, even briefly, can clear the mind and help them to better focus on what needs to get done.

TDE: What is your #1 tip for dealing with interruptions during the day?

AG: My day is always filled with interruptions, and I’ve learned that my initial reaction to them can impact how they affect me. I used to get annoyed by interruptions and it had a negative effect on my efficiency. I then shifted my mindset and realized that interruptions are part of daily life and I can’t prevent them from happening, so now they don’t impact my ability to accomplish things throughout the day. I’ve also created some structure to avoid interruptions when I’m working on something important – I block out time in my calendar as if I were meeting with a client, so I can focus. During this time, I don’t check email or answer the phone, and this has been incredibly helpful.

ADD: The Worst Part is Not Knowing You Have It

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ADHD (or Attention Deficit Hyperactivity Disorder also known as ADD interchangeably) is so often misunderstood. It has almost become part of our vernacular these days. I wouldn't be surprised if it was in the dictionary! The reason I am saying this is because I feel as if I, as an expert in the field for personal and professional reasons, have a responsibility to educate in order to help set the record straight.

We do live in a "culturally-Induced ADD society today." I am the first one to say that. However, make no mistake about it: ADHD is a very real issue, and the worst part about it is not knowing that you have it. Millions of adults are really challenged today, and in working in this field for the past 13 years with business professionals, I have seen first-hand what the cost is to self-esteem, productivity and overall performance.

What I want to do today is set the record straight with a few facts that I gathered at a conference I recently attended in Washington, D.C. for ADHD Professionals.

What is ADHD?

Simply put, Attention Deficit Hyperactivity Disorder (ADHD) is a neurobiological disorder. The essential feature of ADHD is a persistent pattern of inattention OR hyperactivity/impulsivity that interferes with functioning or development. It is NOT a moral issue. It is about brain wiring and body chemistry!

According to the DSM-V (diagnostic manual used by doctors worldwide), ADHD is the proper name, although not everyone with the disorder is hyperactive. Fact.

How common is ADHD?

Contrary to popular belief, or misbelief, ADHD is not just a childhood disorder! It starts in childhood but absolutely can continue into adulthood. As a matter of fact, 4-5% of the U.S. adult population is ADHD ,and that translates conservatively to 12-15 million people. Of those, we think that 80% are undiagnosed/untreated today.

Why? Because as adults, we have been compensating for so long and are successful already. We also hate the idea of labels or stigma!

What are the Possible Causes of ADHD?

The exact cause is unknown. Researchers believe the disorder may be caused by:

  • Brain Chemistry: perhaps an imbalance of two or more chemical messengers, or neurotransmitters, in the brain. Meaning that there is a physiological, real lack of chemistry, that impedes certain processes from happening.

  • Genetics: Research suggests that ADHD tends to run in families.

  • Environment: Certain external factors may contribute to ADHD. These include smoking and complications during pregnancy, delivery or infancy.

What parts of the brain are involved?

ADHD may be related to problems with a part of the brain called the pre-frontal cortex. Certain regions of this part of the brain may not function properly which contributes to inattention, distraction, impulsive or hyperactive behavior. I find it interesting to note that in adults the hyperactive stigma we all think of as "little boys jumping on couches" is really more about mental clutter, restless mind and too many thoughts.

Here are a few common symptoms:

  • Often has difficulty paying attention to details/makes careless mistakes

  • Difficulty sustaining attention

  • Doesn't always listen when spoken to directly

  • Challenges with organization

  • Avoids tasks requiring mental effort

  • Loses things

  • Forgetful in daily activities

  • Fidgets/squirms

  • Is always "on the go"

  • Talks a lot

  • Interrupts often

  • Has a profusion of ideas

  • Mental restlessness

I haven't written about this in a long time, and it feels great to do so as there is so much bad information out there. I hope that this helps to clarify and explain a bit more.

Having said that, you don't have to be ADD to feel like it these days!

Thanks for reading my blog, and remember: If you are feeling overwhelmed with the tsunami - ADD or not - you are in good company.

Coach Nancy